Manually update or reset the Offline Address Book for Outlook and Skype

Author: Mageal    Posted: 17 May 2020   Viewed: 1890 times   Tags: #Outlook  #Skype  #Windows 10 

Method 1 : Update the Offline Global Address List in Outlook

1. Open Outlook.

2. Under "Send / Receive", select "Send/Receive Groups"

3. Click  "Download Address Book"

4. Click OK to start downloading.

Method 2: Delete the OAB files

1. Exit Skype and Outlook

2. Open File Explorer and enter : 

%localappdata%\Microsoft\Outlook\Offline Address Books

3. Delete the folder under Offline Address Books

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